Privacy

Effective Date: 22/05/2024

Fresh Dew Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [fresdewlimited.com] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, when you voluntarily provide this information to us. This can occur, for example, when you register on the Site, place an order, subscribe to our newsletter, or contact us for inquiries.

Usage Data We may automatically collect information about your interactions with the Site. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Similar Technologies We may use cookies, web beacons, and other tracking technologies to collect and store your information about your usage of the Site. This helps us understand your preferences and improve your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Services: To process your transactions, manage your account, and deliver the services you request.
  • To Communicate with You: To send you updates, promotional materials, and other information related to your interactions with our Site.
  • To Improve Our Services: To understand how our users interact with the Site, enabling us to enhance our services, content, and user experience.
  • To Maintain Security: To protect our Site and your information against fraudulent or unauthorized activities.
  • To Comply with Legal Obligations: To fulfill any legal requirements and protect our legal rights.

3. Disclosure of Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, service providers, and agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • To Comply with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • To Protect Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update: You may access and update your personal information by logging into your account on the Site or contacting us directly.
  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly.
  • Request Deletion: You may request that we delete your personal information, subject to certain exceptions provided by law.
  • Data Portability: In some jurisdictions, you may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fresh Dew Limited
Email: info@freshdewltd.com.ng
Phone: +234 803 403 7792